Privacy Policy

Thank you for visiting our website, at Cool Hunter Tires. We are committed to providing a secure and personalized online shopping experience. This commitment includes using your personal information to fulfill that objective, protecting and respecting the privacy of your information.

This privacy policy describes the type of information we collect when you visit our page.

By using this service, you agree to our collection and use of your information as described below. If you do not agree, please do not use the service.

The personal data requested by our entity is used in the following way:

• Service improvements.
• Carry out market studies, surveys and statistics.
• Send you advertising, benefits, product launches, campaigns, contests, discount coupons, special offers and those companies belonging to our corporate group.
• To contact you, either by phone, email or with any of the data provided by you.
• To respond to questions, queries, doubts, and/or other requests that you make to us on our website.
• The provision of the information that you voluntarily perform is interpreted as the granting of your consent for the use of the data in accordance with what is indicated in the following policies.
• We will refrain from selling, providing or renting your personal data. However, the foregoing may transfer your personal data without your consent to:
• Third parties that support us in carrying out marketing studies, market segmentation, statistics through external surveys or exclusive internal studies of Cool Hunter Tires, as well as sending promotions and offers of our products.
• National or foreign third parties to carry out monitoring processes for compliance with applicable legislation and our internal policies.

PROCEDURE TO GIVE ATTENTION TO ACCESS, RECTIFICATION, CANCELLATION AND OPPOSITION REQUESTS

1. The personal data that you provide us in your request will be processed for the purpose of processing, investigating and responding to the request.
2. To start the process of requesting the Right of Access, Rectification, Cancellation, or Opposition of your personal data provided, and to revoke your consent to the processing of your personal data, you must contact us by email Cool Hunter Tires.
3. In the case of a Right to Rectify personal data, the documentation that supports the request must be attached. Said stationery will be requested by the information protection department.

• Copy of legible identity card.
• Letter of request for rectification, cancellation and opposition of data provided with the justification of why it is requested.

1. Once your request has been submitted, the information protection department will provide you with the necessary time so that said information can be collected, with 8 business days to be provided in Cool Hunter Tires.
2. Once provided, the information protection department will notify you by email of the follow-up to your request so that it can take control of the solution provided.
3. The revocation of the rights of access, rectification, cancellation, or opposition will be free, and you must only cover the justified shipping costs, or the cost of copies or other formats established in your request.

HOW DO WE PROTECT YOUR PAYMENT INFORMATION?

Cool Hunter Tires does not store your credit or debit card details. However, we must capture this information during the collection authorization process, for which this information is transmitted to one or more credit card processors, duly authorized and regulated by the Issuers of the respective credit card brands or debit, and banking authorities

The transmission of this information is done securely, using strong encryption mechanisms. Once the payment transaction is completed, this data is deleted, leaving only the record of the transaction that is displayed on the screen at the end of this process.

This helps ensure that payments are made by the rightful owner, and online purchases are more secure. Our goal is to make online transactions safe, fast, and convenient for you.

WHAT PERSONAL DATA DO WE COLLECT?

The personal information we collect from our customers helps us to personalize and continually improve your experience at Cool Hunter Tires.

We use this information to process orders, deliver products and services, process payments, maintain and update our files and your accounts with us, make available content such as wish lists and customer reviews, recommendations for products and services of interest to you.

We use this information so that we can provide these services and features on our own behalf or on behalf of third parties, such as third-party vendors on Cool Hunter Tires.

We also use this information to improve our services, features and platform, prevent or detect fraud or abuse, and enable third parties to provide technical, logistical or other services on our behalf.

We also use this information to tailor our communications, such as by sending email messages with offers and promotions that are more relevant to customers.

¿Cool Hunter Tires SHARE THE INFORMATION YOU RECEIVE?

Information relating to our customers is for the sole and exclusive use of Cool Hunter Tires and its affiliates in order to provide you with timely service.

We do not participate in the sale of it to third parties, nor do we share the information to third parties that are not involved in the process to provide you with the best service.

DO WE USE COOKIES?

We use cookies to improve your shopping experience. When you visit Cool Hunter Tires, your cookies help us keep track of your order while you shop on our website. If you have saved your information with us, your cookies allow us to recognize you when you return to our website and give you access to your account information. If you have saved your information with us or have already placed an order, it allows us to monitor and maintain information about your use of our website. If you have not saved your information with us or have not placed any orders, we may monitor and maintain information about your use of our website without being identified. In any case, this information helps us to serve you better by improving the design of our website, as well as our products, services and promotions.

HOW DO WE COMMUNICATE CHANGES TO THESE POLICIES?

Any changes to these policies will be notified on our website.

If you have any questions or concerns, you can contact us through the following communication channels:

Manzana 49, Final de Calle 6, con Avenida 6 (detrás del puente de France Field, frente a la bodega de Milan, antigua bodega de Giskar) France Field, Zona Libre de Colón.

Telephone number : +507 6925-3482